Payment Method

We accept all major credit card providers: Visa, Mastercard, American Express, Google Pay, Apple Pay, Shop Pay,  Union Pay, PayPal, and Klarna monthly financing Plan.

Process

When you enter into the checkout page, you can choose the payment method you prefer. 

For credit card: Fill in the card information and click the button " Pay Now".

For PayPal: It will ask you to log in to your PayPal account when you click the pay with PayPal. Don't worry. It is normal. The service is provided by PayPal.

For Klarna, It will ask you to log in to your Klarna account or sign up when you click the pay with Klarna. Don't worry. It is normal. The service is provided by Klarna.

Payment Security

All transactions are protected by:

256-bit SSL Encryption

3D Secure 2.0 Authentication

GDPR-Compliant Data Handling

 

Shop now, pay with Klarna.

We’ve partnered with Klarna to give you a better shopping experience.

It’s smoooth and simple

Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

How to shop with Klarna

Monthly financing

Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.

4 interest-free payments

Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.

Pay in 30 days

With Pay in 30 days, you’ll get a free payment delay that allows you to pay for your purchase up to 30 days after it’s been shipped. No upfront payment, no interest, and no fees when you pay on time.

FAQs

Is payment secure?

We implement bank-grade security: End-to-end encrypted transactions, PCI DSS Level 1 certified, No raw card data stored.

Can I pay in non-EUR currencies?

All prices are in EUR (€). Non-EUR payments will: Be converted at your bank's exchange rate. May incur 1-3% currency conversion fees. You can consult with your bank to confirm the details.

What's the refund timeline?

The refund will be processed within 1-2 business days after the returned items are received. For pre-shipment cancellations, a refund will be processed within 1-2 business days after you submit the request. Refunds will be returned to the original payment account.

Payment failed? Try these steps:

- Check whether your credit card is limited or card balance is not enough.
-Contact your bank, maybe they will reject the transaction for fraud. You can ask them to approve international transactions.

How soon do orders ship?

Orders will be processed within 1-2 business days of payment confirmation. You can track the status via your account dashboard.

More questions, pls contact us

email: support@eletronbike.com

Support: Monday to Friday, 9:00 am. to 6:00 pm.

Address: Ctra. Alicante, 1  Cobatillas 30163  (Murcia)ESPAÑA